ExclusiveThesis.com cares about each client and makes everything possible to provide him/her with the best services and conditions. One of the essential components of our top-quality services is around-the-clock assistance. Our support team is available any time of day and night, and our advisors are ready to give you professional advice and offer their help exactly when you need it.
Reach us by Live Chat!
Our customer support team is ready to answer all your questions and meet your concerns. If any concern comes to your mind, feel free to contact our representatives via live chat and get an exhaustive explanation.
We know that time is precious, and we appreciate your time. We won’t make you wait for the response; an average delay time for the response is 3-5 minutes during working hours.
Frequently Asked Questions
First, open the Order page. If you are a new client, we will ask you to provide some basic contact information. For clients that have ordered from us before – simply login. Then describe your order, upload any files our writer might need while working on your paper. Make sure you provide us with detailed instructions and guidelines. There is a separate section that offers VIP service, so make sure to check it out as well.
Yes, you will understand that your order will be assigned to the writer as you will be able to see their personal ID number in your order details.
Yes, of course, you can add more pages to your paper by placing an additional order. To do it, you will need to go to your personal account and place a new order indicating the ID number of the order you want to have extended. If you have no time to do it manually, you should just get in touch with our support team and one of our managers will gladly do it for you.
According to our policies, our customers receive their papers within the deadlines allocated by the customers. In fact, the urgency of your order is one of the main aspects that define the order price. Thus, if you want to get your order earlier than the deadline allocated initially, you will need to compensate for the price difference. We cannot make our writers and editors speed up without appropriate compensation.
Once the deadline expires, you will find a perfectly completed paper in your personal account in the Files section. Besides, you will also receive an e-mail with the link, which will allow you to download your paper with only one click of your mouse.